The Evolution of Reliability Practices in Next-Gen IT Infrastructure

Mon, 03 Nov 2025 09:57:06 +0000

The way reliability is viewed in IT has completely transformed in the last decade. Earlier, enterprises focused only on traditional system uptime, server monitoring and reactive firefighting. Teams used manual dashboards, on-call engineers stayed overloaded, and operations always felt one step behind business demand. But today, in the era of cloud-native, digital-first, microservices driven ecosystem — reliability is not just a NOC responsibility. It is a strategic business capability. It defines customer experience, brand trust, and revenue continuity.